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Analytics

Quantifying clinical excellence across the agency.

  • A date range picker (calendar icon) with presets: “Last 30 Days”, “Last 60 Days”, “Last 90 Days”, and a custom range option.
  • An Export Intelligence button (download icon) to export the data.
  • Overall Compliance: The agency average.
  • Audit Volume: Total calls processed.
  • Variance Rate: Percentage of flagged reports.
  • Review Backlog: PCRs awaiting QA.
  • Compliance Trend: An area chart (left) showing compliance scores over the selected time period.
  • Rule Failure Distribution: A chart (right) breaking down where protocol deviations occur most frequently.

A section featuring a heatmap, filterable by:

  • Dispatch Reason
  • Primary Symptom
  • Transport Mode
  • Provider Leaderboard (left): Ranked compliance by provider.
  • Primary Symptom Chart (right): Compliance breakdown by presenting symptom.
IMAGE PLACEHOLDER
Full Analytics dashboard showing the trend charts and heatmaps